It’s nice to have everything you need at your fingertips - but when you add it all up, it may be a pretty scary amount of software. This is why we have created EasyMode - about half the features in the software are hidden by default (but just a click away if you want to enable them). Companies operating in just one or few locations can even use it forever.

We have a large array of documentation: tutorials, videos, interactive product tours, contextual help. Tutorials and videos are in our support section

You can do all the basic operations with shipments: create/edit/delete/copy/assign/change status, but you’ll be doing it better and easier than ever. Just to give you an example, these are some of the ways a shipment can be added in the software:

• By the client, from the web interface
• By a back office employee, from the web interface (with more options)
• Same, but a step up - even more options for call center operators
• By the client, from the mobile software (or from the company website)
• By the courier, from his mobile device
• Through the API, from the client’s software
• Through the API, using a premade plugin for ecommerce solutions (magento, shopify, woocommerce, opencart, prestashop)
• Excel import, by the client or back office employee
• Advanced excel import by an admin, with access to all the fields in the database

We’re tried to offer as much flexibility as possible to cover most scenarios possible, while at the same time keeping the basic options… basic and easy to use. Likely not one person will ever be using all these features, but each is invaluable in its own context.

All operations can be done as bulk, simply by filtering (and we have many filters). You can also scan barcodes and perform operations on them - from both the web interface and the mobile app. The mix of many filters, bulk operations and, in a pinch, copy/pasting shipment numbers for a more complex search can get you pretty far. You can think of the filter + export combo as a very powerful reporting engine as well.

A fixed number of statuses are never enough - which is why you can define your own selection of codes, for every possible situation. You can have hundreds, we don’t mind. Codes are sub-statuses you define yourself, that you can use in any way you want. A common scenario is to tie some of them to particular statuses - for example when you have a shipment returned, you may want a list of codes that explain why that happened. You can also set up email and SMS notifications for you or your clients on certain codes.

Everything is tracked, and everything tracked is stored forever. We don’t delete data (but you can if you want to). And speaking of having to delete data, we’re fully GDPR compliant - you can fully purge your customer’s data from the system if they request it.

All the times a person has ownership on any shipment. Dispatchers can allocate them to couriers, or a courier can scan it with his phone to mark it as received by him. Same thing happens every time a package enters the hub. This way it’s nearly impossible to lose a package - you can always tell who the last person that handled it was.

With one click you can do route optimization and sort shipments in the order that offers the shortest route and least fuel consumption. This can be done by dispatchers or by couriers themselves from the mobile app. There is also a quick shortcut to re-create an optimized rollcart if the courier got a few extra deliveries in the middle of the day. An advanced feature is auto-routing, where you have the software filter shipments based on a pickup or destination subzone, then allocate them to a team of courier servicing that zone. This way the software will create ad-hoc routes for each and load-balance the work.

Fully featured pickups (orders) module, showing you directly the pickup spots and the volume to pick up from each. Allows you to allocate a courier for all shipments from a certain spot, and offers clients the option to auto-request pickup for new shipments, request it manually or schedule them for a later day. Pickups are separated based on pickup address, even if they originate with the same client - you’re interested in stops, not shipments.

Clients are able to login directly into your website and either manually create or import their shipment from an excel file. They have a web interface optimized for companies and larger volumes, and a mobile friendly interface that allows them to quickly create an account and put an order. They also have access to their invoices and CoD settlements.

The web interface itself can be shown as being part of your website. We are prepared to give a fully whitelabel product, including domain name, logo, email addresses and more.

Larger clients and sellers will prefer to use the web interface, usually with API integration. But we also have individuals covered. We have a mobile-centric interface that can be easily accessed from your website, which allows anybody to create an account and send an expedition in a couple of minutes. This includes picking the sender and destination location on a map.

Clients can use our API to directly send shipments, interrogate prices, check status and more. We also have premade plugins for the major ecommerce platforms (Woocommerce, Magento, Prestashop, Opencart, Shopify).

Financial info can be sent to your accounting software in a variety of ways. For some we have integrations, but for any you can have us or a third party build a thin wrapper over our generic API.

No matter what reports we think you’ll want, you can always want more. Which is why all the data can be exported as excel (and usually imported as well).

Shipments are already pre-sorted in the optimum delivery order. It saves fuel, time, and is easier for the courier to stack and find them.

Everything starts by scanning a shipment. After that the courier can easily mark it as picked up, or delivered, or assign it any of the codes you predefined.

Need to add a last-minute shipment? No problem, just click “add” and type the details.

Just click “navigate” and have google maps take you directly to the destination. Couple with Route Optimizations for a truly high tech solution.

We keep developing our mobile app a lot, so forgive us if we don’t keep this list current. It’s most likely already outdated.

Phones are the easiest and cheapest solution, but there are plenty of nicer toys out there - devices that include Android, laser scanner, camera, phone, big battery, or even a mobile printer into one rugged, long lasting device. Our recommendation for couriers is to use Android phones (cheap, ubiquitous and easy to replace). For the routes where they need lots of scanning you may add a small portable bluetooth scanner. But if you can afford better devices - we’re not going to stop you! We also have support for mobile printers (compatible with ZPL and Esc/POS). This covers a wide range of price and quality, so the decision is yours. You can even go printer-less, and have couriers pre-print invoices and receipts - or email them on the spot.

You can see anytime where everybody is, where they’ve been during the day (or week) and where their allocated stops are.

There are several options for PoD. Have your couriers take a picture of the signed waybill. Or have the recipient sign the rollcart. Or, best of all, have them sign directly on the phone, and the software will generate a full printable PoD form. All of these are instantly available in the client’s account.

We manage the full invoice generation process, including auto invoicing on regular intervals. The client will receive the invoice by email (or see it in his account), and can also download the detailed annex of shipments invoiced.

Not only does it create the invoice by itself, but you don’t even have to print it (unless you want to, of course). Just one more click and the client receives it by email - along with a full list of the invoiced shipment.

For every courier the software tracks all the amounts they have to turn in at the end of the day. For each it creates a “settlement” - a printable document with all the amounts and shipment involved. This includes CoD and transport prices charged directly by the courier. You can mix cash with POS receipts, and can have couriers deposit the cash and bring a bank statement receipt. All that matters is for the numbers to balance at the end of the day. There is also a system to track transfers from agencies/subcontractors to headquarters.

In some cases, you want to simply deduct the transport costs from the CoD amount you pay to our clients. The software allows you to do this easily and safely.

Most security issues come from your own employees. Which is why you can define strict roles for them, and let them see and do only what you want. Same goes for your clients. You can also use this to show each person the simplest software interface needed to do their job.

We backup everything in several locations, including two different countries. And speaking of countries, we’re operating under European Union law, which through GDPR makes sure you and your client’s data is safe and well cared for.

You can define time zones, currency, distance and weight units of measure when you set up your account. And if there’s anything in the printed forms you want us to change - we can. Or, if you prefer, we can teach you how to do it yourself.